The ultimate after-sales service
Enhance the performance of your commercial building's HVAC system
DO IT NOW OR REGRET IT LATER
Proactive maintenance ensures that your HVAC operates at peak performance, optimizing energy efficiency and minimizing operational costs.
Increase the System's Lifespan
Regular maintenance extends the lifespan of your HVAC equipment, reducing the need for frequent replacements and major repairs.
Minimize Downtime
Proactively addresses potential issues them before they become major problems, reducing system downtime and business disruptions.
Improve the Indoor Air Quality
Regular maintenance helps keep your commercial building's air quality high, promoting a healthier and more comfortable environment for occupants.
Cost Savings
Proactive maintenance reduces the likelihood of the major repairs and helps you avoid expensive emergency service calls, ultimately saving you money in the long run.
Compliance and Warranty Adherence
Ensures your HVAC system complies with manufacturer warranties, protecting your investments.
Energy Savings
Well-maintained HVAC systems operate more efficiently, reducing energy consumption and lowering utility bills.
Preventive Measures
Prevent potential safety hazards and ensure your HVAC system meets all safety regulations.
Hassle-Free Scheduling
Pre-schedule maintenance visits, so you don't have to worry about remembering when service is due.
AFTER SALES SUPPORT
BEYOND YOUR EXPECTATIONS
Exceptional service is our commitment to you. Prepare to be astounded as we redefine the standard for best-in-class service, surpassing even your highest expectations.
At AHI Carrier we understand the daily challenges you face in maintaining optimal comfort levels, maximizing system uptimes, and minimizing the cost of ownership. Our dedicated team is committed to ensuring your peace of mind supporting your business objectives throughout the entire lifecycle of your equipment. Trust us to deliver the excellence you deserve, backed by a passional for customer satisfaction that knows to bounds.
AFTER SALES SUPPORT
BEYOND YOUR EXPECTATIONS
Exceptional service is our commitment to you. Prepare to be astounded as we redefine the standard for best-in-class service, surpassing even your highest expectations.
At AHI Carrier we understand the daily challenges you face in maintaining optimal comfort levels, maximizing system uptimes, and minimizing the cost of ownership. Our dedicated team is committed to ensuring your peace of mind supporting your business objectives throughout the entire lifecycle of your equipment. Trust us to deliver the excellence you deserve, backed by a passional for customer satisfaction that knows to bounds.
Proximity & Responsiveness
Trust AHI Carrier to keep your business running smoothly and efficiently, with your commitment to proximity and responsiveness.
We understands the value of time and the importance of quick action. That’s why our expert technicians are always on standby, ready to respond promptly to your needs. Our comprehensive and highly efficient maintenance processes ensure that your equipment operates at its peak performance level, delivering unparalleled reliability and comfort.
We have an inventory of readily available spare parts, ensuring that any unexpected issues can be swiftly resolve, minimizing disruptions to your operations.
Expertise & Consultancy
At AHI Carrier excellence is not just a promise but a proven reality. Our extensive resources, from experienced teams to a wide neatwork of branches, top-grade logistics, and robust information systems, converge to deliver a service that sets the industry standard.
With AHI Carrier by your side, you gain access to a dedicated team of experts who understand your unique needs. Together we will find the perfect balance between enhancing energy efficiency and minimizing your valuable investments. Trust us to unlock your full potential and lead your business toward unmatched success.
Proactivity
At AHI Carrier, we pride ourselves on being your preferred partner in success. Our expertise lies in designing customized maintenance programs meticulously crafted to align with your unique goals and regulations and optimize your business performance.
By choosing AHI Carrier, you gain more than just a service provider; you gain a proactive ally committed to your triumph. Let us empower your business with strategic solutions that only meet but exceed your expectations. Unleash the power of proactivity with AHI Carrier and soar to new heights of excellence.
Experience Unmatched Worldwide Expertise
Our comprehensive offerings encompass two core pillars designed to elevate your operations to new heights.
Asset Management Solutions
Stay ahead of the curve with our invaluable advice on navigating the fast-moving regulatory landscape. Embrace energy optimization solutions tailored to your needs and objectives, driving efficiency and cost-effectiveness.
Gain access to crucial information on Environmental, Health, and Safety (EH&S) guidance, ensuring your business meets the highest safety and compliance standards. Additionally, benefit from our enriching educational sessions, empowering your team with industry-leading knowledge and insights.
Unrivaled Technical Excellence
AHI Carrier’s dedicated technicians are equipped with multifaceted training programs for all of our product ranges. Count on our teams to be familiar with all equipment types, providing you with accurate and dependable solutions.
Rest assured of the knowledge that our Environmental, Health, and Safety (EH&S) training guarantees ongoing safety standards are upheld, protecting both your business and our valued team members.
Furthermore, our service-oriented behavior training reflects our commitment to delivering unparalleled customer experiences, showcasing your dedication to your own customers.
CONNECTED SERVICES
All data at your service
In today’s fast-paced landscape, rapid access and insightful data analysis have become paramount. Our “smart” equipment stands ready to serve, offering a comprehensive repository of data that empowers you to make critical decisions concerning your building’s operations swiftly and effortlessly.
Welcome to a new era of connected monitoring technologies — where potential errors are detected in their infancy, diagnostics are streamlined, and swift responses are orchestrated to ensure your equipment consistently operates at its zenith. Amidst this technological evolution, the realm of Air Conditioning systems shines brighter than ever before.
At AHI Carrier, you will find the experienced partner you were looking for!
*Connected Services are applicable to Units with CCN Communication Protocol (All Carrier Chillers and Heat Pumps over 160 KW)
CONNECTED SERVICES
All data at your service
In today’s fast-paced landscape, rapid access and insightful data analysis have become paramount. Our “smart” equipment stands ready to serve, offering a comprehensive repository of data that empowers you to make critical decisions concerning your building’s operations swiftly and effortlessly.
Welcome to a new era of connected monitoring technologies — where potential errors are detected in their infancy, diagnostics are streamlined, and swift responses are orchestrated to ensure your equipment consistently operates at its zenith. Amidst this technological evolution, the realm of Air Conditioning systems shines brighter than ever before.
At AHI Carrier, you will find the experienced partner you were looking for!
*Connected Services are applicable to Units with CCN Communication Protocol (All Carrier Chillers and Heat Pumps over 160 KW)
Discover Our Excellence
Discover Our Excellence
Cutting-Edge Digital Platform
Experience the forefront of innovation with our industry-leading digital platform. Powered by advanced analytics, it proactively identifies and addresses potential issues before they escalate into significant challenges.
iWarranty Assurance
Embrace peace of mind with every new equipment purchase .Our complimentary iWarranty accompanies your investment, providing comprehensive coverage that ensures tranquility in your ownership journey.
Tailored and Tiered Solutions
Unlock a realm of tailored solutions through our subscription-based offerings. Designed for ultimate protection, our custom and tiered service packages empower you to select the level of support that aligns perfectly with your unique requirements. Welcome to the pinnacle of after sales support, where innovation meets assurance, and your satisfaction is our relentless pursuit.
Elevate Your Support Experience
with Carrier SMART Connected Service
Introducing Carrier SMART, the synergy of cutting-edge digital technologies and the steadfast expertise of our technical teams. Uniting real-time insights with unwavering support, we redefine your after sales experience.
Elevate Your Support Experience
with Carrier SMART Connected Service
Introducing Carrier SMART, the synergy of cutting-edge digital technologies and the steadfast expertise of our technical teams. Uniting real-time insights with unwavering support, we redefine your after sales experience.
Embrace the iWARRANTY revolution
As you acquire your chiller, we’re delighted to enhance your experience with our pioneering iWarranty. This comprehensive package showcases the forefront of digital IoT technology, ensuring your investment is safeguarded with excellence.
Our commitment extends beyond traditional support. Upon acquiring your chiller, we initiate digital connectivity, unveiling a realm of possibilities. Discover the exclusive Carrier SMART Service, an avant-garde digital solution designed exclusively for you. Welcome to a new era of chiller ownership.
Embrace the iWARRANTY revolution
As you acquire your chiller, we’re delighted to enhance your experience with our pioneering iWarranty. This comprehensive package showcases the forefront of digital IoT technology, ensuring your investment is safeguarded with excellence.
Our commitment extends beyond traditional support. Upon acquiring your chiller, we initiate digital connectivity, unveiling a realm of possibilities. Discover the exclusive Carrier SMART Service, an avant-garde digital solution designed exclusively for you. Welcome to a new era of chiller ownership.
Insightful Monthly Reports
Revel in the ease of automatically generated monthly reports detailing equipment performance. Stay informed with clear insights that drive informed decisions.
Seamless Accessibility
Seize control with the Carrier Smart application, readily accessible to both you and your facility maintenance teams. Whether through a web portal or mobile application, manage your equipment’s health effortlessly.
Precision Operation Configuration
Embark on a journey of excellence with verified operation and configuration during the crucial initial run-in period. Documented meticulously through the Carrier SMART reporting tool, this sets the foundation for optimal performance.
Pioneering Proactive Maintenance
Forge ahead with proactive troubleshooting that enhances equipment reliability and extends operational life. Embrace the future of maintenance, where problems are solved before they even arise.
Unmatched Compatibility
Rely on a harmonious ecosystem with fully compliant equipment components and seamless operations. Achieve synergy that amplifies the longevity and efficiency of your equipment.
*iWarranty is applicable for a wide range of Chillers
Discover the Power of Carrier Smart Features
Discover the Power of Carrier Smart Features
Intelligent Reporting
Enjoy the ease of automatically generated, personalized monthly reports tailored to your needs.
Trend Diagnostics
Empower your equipment with operational data analysis, elevating its reliability and performance.
Performance Enhancement
Embark on a journey of continuous energy efficiency improvements, maximizing your system’s capabilities.
Swift Corrective Action
Experience the future of diagnostics with the option of remote or on-site interventions for advanced issue resolution.
Live Data Insight
Stay in control with 24/7, real-time remote data supervision, accessible anytime, anywhere.
Custom Alarm Notifications
Receive tailor-made notifications via our web portal or mobile app, keeping your facility management teams informed.
Predictive Maintenance Excellence
Harness advanced analytics tools to preemptively identify potential problems, averting emergency situations.
Instant Email Alerts
Stay connected with real-time data updates delivered straight to your inbox.
CARRIER SMART MONTHLY REPORT
Monthly and annual reports provide details of:
CARRIER SMART MONTHLY REPORT
Monthly and annual reports provide details of:
Connected Services advanced analytics
Venture beyond conventional maintenance and on-site analysis – welcome to the realm of Advanced Analytics that redefines your chiller operations. Fuelled by the prowess of CORTIX™, our Advanced Analytics transcends boundaries to equip you with comprehensive insights, ensuring your equipment excels in performance and meets its objectives.
Harnessing data from remotely positioned chillers, our AI-driven platform meticulously interprets, consolidates, contextualizes, and analyzes this data. The result? A treasure trove of actionable insights, thoughtfully categorized by priority. Through the mobile app or web platform, you’re granted a comprehensive view of your assets. Instantly identify potential failure risks, understand the reasons behind their current health status, and receive recommended solutions – all at a single glance.
Discover Our Excellence
Venture beyond conventional maintenance and on-site analysis – welcome to the realm of Advanced Analytics that redefines your chiller operations. Fuelled by the prowess of CORTIX™, our Advanced Analytics transcends boundaries to equip you with comprehensive insights, ensuring your equipment excels in performance and meets its objectives.
Harnessing data from remotely positioned chillers, our AI-driven platform meticulously interprets, consolidates, contextualizes, and analyzes this data. The result? A treasure trove of actionable insights, thoughtfully categorized by priority. Through the mobile app or web platform, you’re granted a comprehensive view of your assets. Instantly identify potential failure risks, understand the reasons behind their current health status, and receive recommended solutions – all at a single glance.
With Advanced Analytics, you can be assured of:
With Advanced Analytics, you can be assured of:
Analytics through CORTIX provides actionable insights
AVAILABILITY
Is your equipment operational and available for use? Is it at risk of failure? If so, why?
PERFORMANCE
Is your equipment able to maintain the parameters (like temperature) it is designed with or that you have to set?
AVAILABILITY
Is your equipment operational and available for use? Is it at risk of failure? If so, why?
PERFORMANCE
Is your equipment able to maintain the parameters (like temperature) it is designed with or that you have to set?
HEALTH
Is your equipment in a healthy condition? Are there any proactive opportunities to improve its health?
COMPLIANCE IMPACTING FACTORS
Is your equipment’s operation and control affecting compliance now or, possibly, in the future? What are the opportunities for improvement?
EFFICIENCY
Even if your equipment is healthy, is it operating efficiently? If not, why? Are there more opportunities to improve?
Failure
Urgent action required
Plan based on insights
Failure
Urgent action required
Plan based on insights
CRAFTED FOR YOU: TAILOR-MADE SERVICE OFFERINGS
Introducing service plans, meticulously designed to adapt to your business’s distinct characteristics, usage patterns, maintenance demands, and financial considerations. Your preferences drive customization as you select from our array of plans, each serving as a foundation to be uniquely tailored to perfectly align with your requirements. The power to shape your service experience is now in your hands.
CRAFTED FOR YOU: TAILOR-MADE SERVICE OFFERINGS
Introducing service plans, meticulously designed to adapt to your business’s distinct characteristics, usage patterns, maintenance demands, and financial considerations. Your preferences drive customization as you select from our array of plans, each serving as a foundation to be uniquely tailored to perfectly align with your requirements. The power to shape your service experience is now in your hands.
| SERVICES | iWarranty (for new units) |
Core | Performance | iPerformance | Performance Plus | iPerformance Plus | Excellence | iExcellence |
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| Carrier Smart Platform Customer Portal |
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| Real Time Equipment Performance Dashboard |
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| Monthly Report in Equipment Performance |
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| F-Gas Services – Basic (Annual maintenance required) |
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| F-Gas Services – Advanced/Business (Annual maintenance required) |
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Included
Optional with additional cost
Not Included
Types of Units
- Chillers & H/P (Centrifugal, Screw, Scroll, Absorption)
- Packaged / Rooftop Units
- Close control
- Air Handling Units
- Cooling Towers
- Chemical Treatment*
- Heat Exchangers
- Indoor Units
- Split Systems
- VRF Units
- Dry coolers
- Building Controls
*Chemical treatments & building controls are not units but equipment
Additional Services
Response Time to an emergency repair for Maint.
Contracts cust.
24h for Attica
72h for Island
48h for rest Greece
Operations & Maintenance
Maintenance (Chillers, H/P, VRF, CT, AHU, HE, Controls, IDU, etc.)
Carrier Connected Services
F-GAS & ODS Services
Chemical Treatment & Anticorrosion Protection
(Installation, Maintenance, Chemicals Supply)
Leak Detectors
Oil Test Analysis
Vibration Test
Eddy Current Testing
Factory Proposed Preventive Actions
Additional Services
Additional Services
For Carrier and beyond
With a wealth of experience, we stand prepared to service equipment from leading heating, ventilation, and cooling manufacturers. Our unparalleled technical prowess encompasses an in-depth understanding of HVAC systems, ensuring comprehensive and proficient support for your needs.
For Carrier and beyond
With a wealth of experience, we stand prepared to service equipment from leading heating, ventilation, and cooling manufacturers. Our unparalleled technical prowess encompasses an in-depth understanding of HVAC systems, ensuring comprehensive and proficient support for your needs.
